Hasil Pencarian CUSTOMER RELATIONS
Customer service excellent
Public relations, issue dan crisis management : pendekatan critical public relations, etnografi kritis & kualitatif
The customer service kit : what to say to defuse even the worst customer situations
Public relations cases
Public relations issue and crisis management : pendekatan critical public relations, etnografi kritis dan kualitatif
Public relations and the social web : how to use social media and web 2.0 in communications
Public relations as activism : postmodern approaches to theory and practice
A practitioners guide to public relations research, measurement, and evaluation
Public relation : 101 ide public relation yang mudah dan efektif
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
Service failure : the real reasons employees struggle with customer service and what you can do about it
An overview of the public relations function
Managing investor relations : strategies for effective communication
Strategi publik relations
The practice of government public relations
Media relations : konsep, strategi, dan aplikasi
Public relations management
Media relations di balik layar : praktik, tips dan teori
The AMA handbook of public relations
Customer service management